Privacy notice
We respect your privacy. This page explains how we use information you share when you request availability or ask for support.
What we collect
When you submit a request, we collect information you provide directly—such as your name, email, phone number, preferred date, and group details. If you include additional notes (like accessibility needs), we use that only to help tailor our response.
Why we use it
- Availability and confirmation
To check scheduling and reply with next steps.
- Instructions and guidance
To send helpful start details and practical notes.
- Support
To respond to questions and accessibility requests.
Your choices
If you agree to receive email updates in your request, we’ll use your email to send confirmation and related trip guidance. You can change your preferences by contacting us through your confirmation message.
How long we keep it
We keep request information only as long as it’s needed to fulfill your request and provide support, and then we retain appropriate records as required for account and service needs.
Contact us
For privacy questions or to request assistance, please reach out via your support request so we can respond efficiently.